Why Cannot I Place an Order?

Related FAQ

• Which Payment Methods Can I Use On Aliexpress?

  On app you can use the following payment methods: Visa, MasterCard, Maestro, American Express, QIWI, Boleto, bancontact, iDeal, Przelewy24, SMS Payment in Russia(MTC, MegaFon, Beeline, TELE2) and AliExpress Pocket. On website (PC) you can use the following payment met…

• I Have Questions About Details Of a Product, What Should I Do?

  If you have any questions about a product, contact the seller via email or live chat by using TradeManager or a personal message. You can find their contact information in several locations.

• How Can I Pay In My Local Currency?

  All product prices and shipping costs on AliExpress are quoted in US Dollars (US $). However, the British Pounds (GBP￡), Euro (EUR €), Russian Ruble (RUB руб.), Canadian Dollar (C $), Australian Dollar (AU $), Japanese Yen (￥) and Swedish Krona are also accepted when you p…

• I Am Having Trouble Opening a Dispute. What Should I Do?

  If you have difficulties opening a dispute, please check the below possible reasons:  The Buyer Protection period may be over. Please note that you can open a dispute on the 11th day after seller has sent out your order and within 15 days of the order’s completion.  T…

• Can I Change Order Details Such As Size, Shipping etc.?

  Unfortunately, order details cannot be revised after an order has been placed successfully.  If you want to change anything about your order, you can try the following: Ask the seller to cancel your order. Once your order has been successfully canceled, you can place …