Why Didn't I Get Tracking Information?

Emails are sent in the evenings the day your order is given to the carrier for transport.  In general, you should receive an email with tracking information within 24 hours of placing the order.  If it't been more than 24 hours and you have not received your tracking information contact Bass Pro Shop for assistance.

Related FAQ

  • How Do I Earn Rewards Points?

    Stand-alone rewards program: Once you have signed up for the Outdoor Rewards® program, you will automatically earn points on orders placed online or through the catalog. To earn Rewards points at a Bass Pro Shops®, simply present your Outdoor Rewards® card to your cashier upon …

  • When Will I Get Tracking Information?

    Orders placed before 4pm central time are generally shipped the same day.  Order shipping confirmation emails are sent in batches in the evening.  Please Note: Initially the tracking number may take up to 24 hours to show information (FedEx, USPS, etc).  If your …

  • Will I earn rewards points when I redeem my Bass Pro Shops® gift card as a method of payment?

    Points are earned on qualifying merchandise only. Payments made by gift cards will be deducted from the merchandise total before points are accumulated. The purchaser of the gift card you are redeeming earned the Rewards points with the exception of Bass Pro Shops® gift cards p…

  • What is the Redemption Value Of Each Point?

    Redemption value of each point is $.02. Point value is not redeemable for cash.

  • What is a Bass Pro Shops Outdoor Rewards Credit Card?

    The Bass Pro Shops Outdoor Rewards® credit card program is a way for Bass Pro Shops customers to earn credit toward future purchases. Each time you make a purchase using your Outdoor Rewards® credit card, you earn 1% toward a future purchase on every dollar spent. You can earn …

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