Why Do I See a Charge From This Company On My Statement?

If you did not place an order with Beauty Bridge directly, then Beauty Bridge suggests you call your bank to make sure that you are not a victim of identity theft. If you receive a package from us that you did not order, please return it back to Beauty Bridge so that Beauty Bridge can issue you refund.

Related FAQ

  • Why Hasn't My Package Arrived?

    Please allow the full length of the indicated delivery time for the package to arrive. If it has passed the shipping date, then we suggest you check with either your local post office (for items shipped via USPS) or UPS office with the tracking number (for items shipped via UPS…

  • Why Was I Charged for My Order That I Didn’t Receive?

    If your order was not cancelled, then your package is still on its way and you should receive it soon. If you requested for a cancellation, then you need to call your bank and ask them because you were not charged by Beauty Bridge.

  • What Credit Card Options Does Beauty Bridge Accept?

    Beauty Bridge accepts Visa, Mastercard, Discover card, and AMEX We also accept PayPal as method of payment.

  • What Do I Do If I Received a Defected Item?

    If an item is defected (cracked, leaking, etc.) please call Beauty Bridge at 866-830-6161 and a customer service representative will run over the guidelines of what can be done. Normally in cases like this, a return label (RL) is shipped out with a replacement item. Once you re…

  • Do I Need to Pay Sales Tax Purchasing On Beauty Bridge?

    At the moment, only items shipped to New Jersey are subject to sales tax of 6.875%.

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