Why Do the Click and Collect Orders Have a Lead Time?

Related FAQ

• Can the Refund Be Credited to Another Account?

  No. The refund is automatically credited to the account from which the payment was made. No credits to another account can be done.

• Can I Provide a Different Address for the Reverse Pickup?

  Yes, a different address can be provided for the reverse pickup. However a pin code check is required to know the service ability.

• Can I Exchange/return My Product At the Stores?

  No, you will not be able to make an exchange at the store. However you will have the option to return the product at the store and bill the new one. The refund for your click and collect order will be processed online and credited to same account from which the payment was made…

• How is a Refund Processed for My Click and Collect Order?

  A refund request is first placed with the Store Team via call or email.The refund is then processed to the same account from which the payment has been made. No cash payments from the store will be made the store will not issue any refund / cash payments in any form the refunds…

• How Long Does It Take for a Refund to Happen?

  Any refund initiated from decathlon's side takes approximately 7-10 working days to reflect in your account. Refund of Shipping ChargeThe shipping charge is refunded ONLY for a whole or complete order that is returned. No shipping charge is refunded for any return of partial or…