Why Does Adding an Item With the Tag Lower the Price Of Items In My Cart?

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  “White glove” service takes “room of choice” service one step further. You won’t just get your oversized item delivered to the room or outdoor location of your choice — it’ll be unboxed and set up, and all the packaging will be taken away so you don’t have to deal with it. Some…

• Where Do My Jet Packages Ship From?

  Jet orders are delivered either from the warehouses of Jet.com's retail partners or from our fulfillment centers. Jet selects retailers that can fulfill your shipment in the most efficient, cost-effective way.Your order may occasionally be fulfilled by a retailer other than the…

• What If I Want to Return an Item That Was Fulfilled By Someone Other Than Jet?

  You can initiate a return to one of Jet.com's retail partners by visiting the Order History page in the Account section of the site. You'll be able to see the amount you’ll be refunded by Jet and print out a return label. Be sure to use the Jet return label you print out, not o…

• How Does Jet Calculate Sales Tax?

  Unless specifically indicated, Jet is the seller of items purchased on the Jet Sites.Items sold by Jet are subject to tax when shipped to destinations in: AL, AR, CA, CO, CT, FL, GA, IL, IN, KS, LA, MA, ME, MI, MN, MO, MS, NC, NE, NJ, NY, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT,…

• How Do I Get My $10 Off an Order?

  Once you sign up for a Jet account using the unique referral link you received, start adding items to your cart. Once you add $50 of promo-eligible items to your cart, you’ll see the discount automatically in your cart. Please note that items marked as ineligible for promotion …