Why Have I Not Received My Email Confirmation?

Once an order is received online an email confirmation is immediately sent to the email address that was provided. Another email is then sent to you once the order is processed. A final email confirmation will be sent once the order is actually shipped out. If you have not received any confirmation emails, it is possible that the email was delivered to your Junk Mail folder or 4inkjets may have your incorrect email address on file. It is also possible that the order was not received, in which case you may call our customer service at 800-465-5387 for assistance.

Related FAQ

  • Where Can I Get Any Types Of Discounts?

    You can get coupons or deals by visiting dacoz.com. There are a lot of discount information updating everyday. You can use those coupon codes and deals for additional savings, free shipping and other great offers.

  • What is the Best Way to Store My Cartridges?

    Ideally, your cartridges should be stored in an upright position at room temperature. During shipment, cartridges may be placed in various positions and this can cause the ink to settle at the opposite end of the cartridge, which may result in printing issues. For optimal perfo…

  • How Can I Track My Order?

    You may track your order by logging in to your online account. You may also call the customer service department at 800-465-5387; one of the courteous representatives will be able to assist you in locating your order.

  • Every Time I Add a Second Item to My Shopping Cart the First Item Disappears. What is Worry?

    This is mostly likely the result of having cookies disabled. Try enabling cookies on your web browser and, if the problem persists, please contact us so we can assist you.

  • How Should I Handle My Cartridge?

    Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the designated contact points in the appropriate printer slot.

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