Why Have I Received a Letter Directly From Local Authorities About a Violation Or Toll?

Related FAQ

• Am I Able to Earn Rewards Or Frequent Flier Miles for My Rentals?

  You can earn rewards for qualifying rentals with Alamo in: US, Canada, United Kingdom, Ireland, France, Germany, The Netherlands

• Why Am I Being Charged Now After My Rental Period Has Ended?

  Alamo Rent A Car depends on government and toll agencies for all information related to tolls and other violations. In most cases, that takes one to four weeks - although, in some circumstances, it may take even longer.Alamo Rent A Car's goal is to notify you so that you are al…

• How Do You Know That I Generated This Violation Or Toll?

  This notice was sent based upon information provided to Alamo Rent A Car, as the registered owner of the vehicle, from a municipality or toll road authority. The information - based on the date, time and vehicle - indicates that you were the renter.

• Is There a Fee for an Additional Driver?

  Any additional driver (including a spouse or domestic partner) will pay a daily fee; this fee will vary and averages $12 a day.

• Can You Send Me the Actual Violation Or Toll Notice?

  The letter Alamo Rent A Car sent you includes details about the date and time as well as the location of the incident. However, since Alamo Rent A Car typically receives only electronic notifications - which reduce processing expenses and time delays - paper copies of tickets o…