Why is My Coupon Not Working?

There may be several reasons for this, first you should make sure that it was entered exactly how you saw it on the website or in your email; no spaces. It also depends on what you are ordering, because items that are already on sale or of certain brands cannot be purchased using a coupon. This should also be the one and only coupon you are using on this order, because only one coupon can be use per order.

Related FAQ

  • What Do I Do If I Received the Wrong Item?

    If you received the wrong item due to a mistake by Beauty Bridge's shipping department, then a return label will be sent to you along with the correct item. As soon as you receive the correct item, then we ask that you send the wrong item back to Beauty Bridge using the include…

  • What Do I Do If I Received a Defected Item?

    If an item is defected (cracked, leaking, etc.) please call Beauty Bridge at 866-830-6161 and a customer service representative will run over the guidelines of what can be done. Normally in cases like this, a return label (RL) is shipped out with a replacement item. Once you re…

  • Why Didn’t I Receive My Samples?

    All Beauty Bridge orders receive 3 samples regardless of order size or total. If you placed the order through Amazon then that is why the samples were not received.

  • How Can I Place an Order On Beauty Bridge?

    You can place an order in two ways. First, you can simply do it yourself on the website by adding the products you want to your cart and filling out all of the necessary information. Or you can call Beauty Bridge's toll free number and customer service can assist you in placing…

  • Can Beauty Bridge Help Me Find the Shade That Matches My Complexion?

    If you are unsure about which shade of a product will work best with your skin, then you can go onto the product page and directly underneath the main image there is a chart of all the shades. Once you click that image it will get bigger and you will be able to check which shad…

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