Why is My Tracking Number Invalid?

Related FAQ

• Is There Anything I Need to Do When I First Enter My T Wallet Account?

  Yes. In order to ensure the security of your account, you must set up your secure transaction password first.

• How Do I Know If My Items Have Been Shipped Or Not?

  When your items have been dispatched, TwinkleDeals will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch and TwinkleDeals will update the tracking information on your account.

• If My Items are Detained By Customs, Who is Responsible for Clearance Of the Items?

  If the items are detained by Customs, the buyer is responsible for clearance of the items.

• What Advantage is There In Requesting Refunds to Be Issued Into My T Wallet?

  If you choose to receive refunds into your T wallet, you will earn the corresponding amount of T points. This allows you to save even more money in future orders. For example, if you receive a $10 refund, you will earn 50 T points.

• If Customs Duties are Incurred, Who is Responsible for Them?

  Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. Tw…