Why is There a Charge On My Card If My Order Has Not Shipped?

  • When you place an order, The University Book Store will place an authorization hold on your credit card. This hold secures the funds and is not charged until your order ships.
  • If your order is canceled for any reason, the hold will clear on your card within 72 hours.
  • If you used a debit card, please be aware that although The University Book Store does not charge your card until the order ships, banks place a reserve against your bank account when your order is placed.
  • The exact amount of time until funds are cleared is determined by your bank or credit card company, so the time may vary.

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