Why Isn’t My Discount Code Working?

Usually a discount code won’t work because it’s expired or because the items in your shopping cart are restricted. First check if the code you are using has an expiration date or has any requirements such as a minimum spend amount. Promotions often only apply to select merchandise, so if the items in your shopping cart are not included in the promotion the discount will not apply. Still having trouble with your code? Cynthia Rowley is pros at troubleshooting. Get in touch: customercare@cynthiarowley.com or 212.242.0487 x 111.

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