Why Isn't My Promo Code Working?

Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the Favorites 10% off discount cannot be combined with any other offer and excludes all sale items. If you are experiencing an error with your promo code please refer to the email or website and look for the following: Expiration Date, Excluded Brands, Spend Requirement.

Related FAQ

  • Can I Use a Freight Forwarding to Ship My Package?

    Dermstore doesn't ship to freight forwarders or addresses outside the United States. DermStore will reserve the right to cancel all orders shipping to a freight forwarder.

  • How Do I Know My Credit Card Information is Protected On the Site?

    At Dermstore they take your security seriously and go above and beyond to protect your information. Your credit card information is transmitted to Dermstore through a highly secure SSL connection, which cannot be intercepted. Once in Dermstore's system your credit card informat…

  • What Does "Out Of Stock" Mean At DermStore?

    Out of Stock means Dermstore does not currently have inventory for the item. In most cases, the item has been ordered and is on its way to warehouse. The estimated time of arrival is often dependent on the manufacturer.

  • Does DermStore Charge Sales Tax?

    Dermstore charges sales tax in every U.S. state except those that do not have a sales tax: Alaska Delaware Montana New Hampshire Oregon

  • If I Place an Order With Multiple Payment Types How Will I Be Refunded?

    If a gift card or store credit was used for a purchase with a credit card, and an item is returned, the amount paid with store credit or a gift card will be refunded first. If there is an additional balance due, it will be returned to the secondary form of payment.

Hot Promotions From DermStore

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    20% Off $100+ Purchase Of Your Favorite Brands

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    20% Off Jane Iredale

  3. Sale20% Off

    Sign Up & Enjoy 20% Savings On Your First Order

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    20% OFF On Any Previously Purchased Item

  5. Coupon25% Off

    Save 25% OFF On Obagi + Free Shipping

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    20% Off Your Next Order + Free Shipping

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