Why Isn't My Tracking Information Updating?

Typically, the United States Postal Service scans packages twice; once when they pick it up from our Austin facility, and again when the package is delivered to the local postal facility.

Occasionally, packages are scanned at a sorting facility along the way. Please allow 7 business days for Standard Shipping in the U.S. This does not include holidays and weekends.

Related FAQ

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  • I'm Tax Exempt. How Often Do I Have to Provide Proof Of My Tax Exempt Status?

    Calendars.com requires that customers provide proof of their tax exempt status once per calendar year.

  • My Package Only Shows That It Was Scanned In Austin. Why Isn't My Tracking Information Updating?

    Typically, Calendars.com's shipping partner scans packages twice; once when they pick it up from Austin, TX facility, and again when the package is delivered to the local postal facility.Occasionally, packages are scanned at a sorting facility along the way.Please allow 7 busin…

  • How Do I Print My Invoice/receipt?

    After CheckoutYou can print your invoice/receipt by clicking on the yellow, 'Print Invoice' button found on your Order Confirmation page. This button is located underneath the 'Billing Information' section of the page. You may also use your Order Confirmation email as your invo…

  • Why is There a Shipping Surcharge for Alaska, Hawaii, and US Territories?

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