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  • How Do I Return an Book Outlet Order?

    All books have a We're Readers Too 110% Guarantee. If you are not satisfied with your purchase, create a Service Inquiry with customer service team within 5 days of receiving your order. Be sure to select the "Returns, Refunds or Replacements" subject line option. Please includ…

  • How Do I Track an Book Outlet Order?

    To track your current or past orders, go to My Account (located at the bottom of the homepage) and click on View Past Orders. This page will list all of the orders you have placed with Book Outlet.  The last column of the list will inform you of the order's current status.…

  • How Do I Cancel an Book Outlet Order?

    First, find out the status of your order (see How do I view the status of my current or past orders for instructions) to see if Book Outlet has already shipped your order out to you.  If your order is still being processed you can cancel your order by creating a Service In…

  • How Do I Add Books to an Existing Order?

    Book Outlet's site security is set up that they cannot increase the authorized amount on your credit card and therefore they are unable to add to an order that has already been authorized for payment. Book Outlet would be able to cancel the order if they have not already shippe…

  • How Do I Place an Book Outlet Order?

    If you would like to place an order with Book Outlet, please follow the steps listed below:  Log into your account (at the top right of any page) Browse the site for the book(s) you would like to order Once you have clicked on a book, add it to your shopping cart by c…

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