Why My Returned Package is Refused?

If your order is returned to us by our shipper because the delivery was rejected, refused, the package was unclaimed or the shipping address you provided at the time of your order was incorrect, the return shipping fees charged to Sephra by the shipper, in addition to the original shipping costs and the restocking fee, will be deducted from any refund amount. If you would like us to re-ship your previously undeliverable order, Sephra will do so but will charge your credit card for a second set of shipping fees.

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