Why Was My Card Charged When My Purchase Didn't Go Through?

No need to worry! The charge on your card was only an authorization to make sure you have enough cash to buy the tickets you want. If the purchase did not go through, the information is voided, and the hold on your funds will be lifted within 24-48 hours. To get the funds lifted sooner, email Tick Pick at support@tickpick.com andthey will contact your bank for you.

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