Why Was My Order Canceled By Etam UK?

There are various reasons why an order may have been canceled such as:

  • Out of Stock  
  • Unverified information
  • Payment decline

If your order was canceled, you should receive an email notification detailing the reason.

Sometimes an order does not process – this could be due to two possible reasons:  

  1. The time lapse between ordering the item and confirming payment  
  2. The item changed to out of stock during the ordering process

To prevent this from happening again, Etam UK kindly request that once the item is selected you proceed to payment confirmation as soon as you can.

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