Why Was My Order Cancelled and My Payment Refunded?

Related FAQ

• Can I Change My Default Address, Email, and Name?

  The default information (email, forum username, primary mailing address) cannot be changed after account registration. A second VolumeRate account can be created with the new information.

• How are Customs and Taxes Issues Handled of VolumeRate?

  Customs and import duties including any taxes, tariffs or item seized, are the sole responsibility of the customer. Items shipped from VolumeRate's warehouse and other international warehouses are not subject to export taxes.VolumeRate's common airmail delivery service does not…

• Is There a Catalog / Price List Available?

  Due to the dynamic nature of product line as well as VolumeRate's effort to provide lowest price to our customer, compiling a catalog would not be very fruitful.VolumeRate's website contains all the information VolumeRate has on their products. If you have any specific question…

• What Payment Methods are Accepted of VolumeRate?

  VolumeRate primarily uses PayPal to process secure online payments. In addition, VolumeRate accepts MasterCard, VISA, and bank transfer.

• Where is the Product Shipping From?

  All products on VolumeRate's website are shipped from China.