Why Was My Order Partially Shipped By Cafago?

Related FAQ

• Why My Order is Still In Process a Few Days After the Order Has Been Completed?

  If your order is still in process 48 hours after payment, it means that some items in your order are out of stock. Cafago usually need 2-5 days to restock these items. If you still have concerns about your order, please contact Cafago by service@cafago.com.

• Why My Order Hasn’t Been Shipped 7 Business Days After Payment?

  Please verify that your payment is confirmed and none of the items are back ordered or sold out. If the issue is still there then please contact Cafago via Live Chat or email to service@cafago.com.

• What Should I Do If My Products Go Broken After a Period Of Use?

  If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period(If it is not stated in the product listing, contact Cafago via email to service@cafago.com). In this case, please kindly provide Cafago with proof a…

• What is Free Warranty Service?

  Cafago will provide free warranty service to consumers within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fees.…

• How to Return Items to Cafago?

  Step 1: Please firstly contact customer service via email service@cafago.com. Step 2: Please mark the order number, your phone number and write down "Return" on the package. You should also let Cafago know the tracking number after you have sent it out. Step 3: Cafago will…