Why Was My Order Partially Shipped by Tomtop?
There are three reasons why your order was partially shipped
- Tomtop has different warehouses, Tomtop will not combine them together and will ship from the correct warehouse separately.
- The items are overweight and need to ship in different packages.
- The item is out of production or stock for a long while, Tomtop may ship the rest to you 3 first. Usually in this case, Tomtop will send email to you.
Please check your email and let Tomtop know you would change to other item or get the refund.
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