Will I Be Liable for My Jewelry Order While It is Being Shipped?

Nope. Candere fully insure each order all the way to you. That means that when your order is in transit to you, shipment is always risk-free. For added security, it's their policy that a signature is required for all Candere orders, regardless of any signature waivers you may have with FedEx or any other logistics provider.

Related FAQ

  • Can Candere Help Me Resize My Ring?

    Of course! If your Candere ring doesn't fit well, Candere will resize it free of charge (if it's returned within 30 days of its original shipment date). Expect the resize turnaround time to take about five (5) business days plus shipping time-in-transit. Candere can also resize…

  • Can Someone Assist Me With My Purchase?

    Candere would be happy to assist you with answering any questions you may have regarding your purchase either online chat or you may either contact Candere at +91 22 6106 6262 or email service@candere.com.

  • Is It Safe to Mail Jewelry?

    Candere ship their jewelry by highly trusted carriers like FedEx, Bluedart, DHL or Reputed Logistics Provider so the chances of anything happening to your prized package are super slim. Plus, all shipments are fully insured.

  • Is It Safe to Buy a Diamond and Other Pieces Of Jewelry Over the Internet?

    Yes. People bank online, they transfer cash online, they even buy cars and airplanes online! Well, Candere use the same technology that the banks use to protect against the loss, misuse or alteration of your information, so you can order a diamond (or pearl necklace or gold bra…

  • How Do I Return an Item I Purchased?

    Candere strive to provide you with an experience that makes you feel confident in your purchase and use of products and services. Candere hope your selection brings you many years of enjoyment. But if you do want to return any Candere jewellery, you can simply call Jewellery Co…

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