Will I Be Notified When My Order is Shipped?

Related FAQ

• How Do I Know My Order Was Placed?

  You will be redirected to an order confirmation page and an order confirmation email will be sent to the email address submitted with the order. Spencer's does ask that you please check your junk folder, as it is possible the email may end up there.

• I Don't Have My Package But Tracking Shows Delivered.

  Please check all places around your home that the package may be left upon delivery. Sometimes the order may be left at a side/back door or hidden behind a plant or furniture in front of the house. Spencer's also suggests that you check with your neighbors or the others househo…

• I Just Received My Item, and It's Damaged! What Do I Do?

  If your item arrives defective or damaged in transit, please contact Spencer's to resolve the problem. Please have pictures ready to send Spencer's of the damaged items and damaged areas. Please be advised, all returns must be made within 30 days of receipt.

• Can I Cancel My Orders?

  Spencer's first priority is to ensure that your items ship in a timely manner. Once an order is placed and all of the billing and shipping information has been verified, the order is immediately transmitted to warehouse for processing. For this reason Spencer's is unable to can…

• Can I Change My Address?

  Spencer's strives to ship your order as quickly as possible. Once your order is sent to our warehouse, Spencer's is unable to change the address.