Will I Receive a Tracking Number?

Related FAQ

• When Will My Order Be Shipped By Ivory Ella?

  Ivory Ella will make every effort to process orders within 5 business days of when they are received. Once the package is shipped it can take 3-7 business days for delivery, depending on your location and USPS. You will receive a tracking number when the product ships and email…

• What is Ivory Ella's Return Policy?

  You can return any unworn and unwashed merchandise for up to 45 days from the ship date. Returns made within 45 days of the order ship date will be given a Instant Refund or refunded to the original form of payment. Returns cannot be accepted that are over 45 days old. Ivory El…

• I Used a Discount Code On a Previous Order and Now It Won't Work. What Should I Do?

  All discount codes are one time use only. If you used this discount code on a previous order, you will not be able to use it again.

• Can I Use Multiple Discount Codes On the Same Order?

  Unfortunately only one discount code can be used per order. This includes free shipping over $100 promotion. If a discount code is used on the order, the cost of shipping will be added back onto the order total. Ivory Ella will apologize for any inconvenience.

• How are My Orders Shipped?

  Orders are shipped via USPS. For some package Ivory Ella does ship UPS Mail Innovations which works with the U.S. Postal Service by providing pick-up, processing, and transportation of orders, but final delivery will be processed by USPS. If you use a P.O. Box instead of …