Will I Receive My Confirmation Emails If I Made an Error On My Email Address?

Related FAQ

• Can I Use Another Payment Method and a Gift Card On the Same Purchase?

  Yes, once you have applied your Vans gift card(s) to your purchase, you can pay any outstanding balance with a credit card or Paypal account.

• How Do I Cancel Or Change My Order At Vans?

  Vans begins processing your order immediately upon receipt. For this reason, Vans will not be able to cancel or change your order once you have submitted it to them. If you decide you do not want the merchandise, you can return your product in-store or by mail.

• How Can I Receive a Prepaid Return Shipping Label?

  A prepaid return shipping label is provided with in-stock orders only. A replacement shipping label can be sent to you by contacting Vans for a replacement label. 

• Will I Be Charged for the Portion Of My Order That Did Not Ship?

  No, if an item you have selected is out of stock, you will not be charged for the out of stock item. Vans will notify you regarding your updated order status.

• What's the Size Conversion Between Women's and Men's Shoes?

  The size conversion from women's to men's shoes is 1.5 sizes down. For example, if you were a size 8 in women's, you'd be a size 6.5 in men's. If you fall below 6.5, you would fit into the "Boys" category. Remember, the boys' sizes start from 3.5 to 6 and the men's sizes are fr…