Will I Receive My Confirmation Emails If I Made an Error On My Email Address?

Related FAQ

• What Payment Methods Does Vans Accept?

  Vans.com accepts: Visa, MasterCard, AMEX, Discover, JCB, PayPal, and Vans Gift Cards. Vans does not accept checks, cash, or credit vouchers. All cards that do not participate in the verification process will not be accepted. 

• Will I Be Charged for the Portion Of My Order That Did Not Ship?

  No, if an item you have selected is out of stock, you will not be charged for the out of stock item. Vans will notify you regarding your updated order status.

• What Days Does Vans Offer Delivery?

  Orders shipped by 3 Day, 2 Day, or Overnight deliver on business days only (Monday through Friday), excluding holidays. Orders shipped by US Postal Service can deliver on Saturdays (post office discretion).

• How Can I Receive a Prepaid Return Shipping Label?

  A prepaid return shipping label is provided with in-stock orders only. A replacement shipping label can be sent to you by contacting Vans for a replacement label. 

• How Do I Cancel Or Change My Order At Vans?

  Vans begins processing your order immediately upon receipt. For this reason, Vans will not be able to cancel or change your order once you have submitted it to them. If you decide you do not want the merchandise, you can return your product in-store or by mail.