Will My Parcel Be Gift Wrapped?

Related FAQ

• I Can't Find My Size Online

  Boux Avenue always endeavours to carry a full size stock, so if for any reason we don't have your size, it won't be for long. Please do keep checking and if not, please ring one of our customer service team on 0800 054 6550 between 8am to 8pm Monday to Friday and 9am to 5pm Sat…

• How Long Will You Keep My Click and Collect Order In-store?

  If you have ordered via click and collect online the store will keep your order for you for 30 days. After this time Boux Avenue will contact you as a reminder, if Boux Avenue does not hear anything within a week the parcel will be returned to warehouse.

• Can I Place an Order Over the Telephone?

  Yes you certainly can, just ring customer service team 0800 054 6550 anytime 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday who will be more than happy to assist you with your order. It would be helpful to have the style name and size that you need ready, so tha…

• A Payment Of £1 Has Been Debited From My Account. What is This?

  When you place your order, Boux Avenue authorises your payment via Worldpay. As a preauthorisation, World Pay will debit £1 from your account to verify your details which is retained by your bank. Once the authorisation is complete, this will automatically drop back into your b…

• I Am Having Problems Placing an Order

  This shouldn't be happening as Boux Avenue has tried to make using gift cards as simple and easy as possible. If you are having problems please call customer service team on 0800 054 6550 8am to 8pm Monday to Friday and 9am to 5pm Saturday and Sunday, Boux Avenue will be able t…