Will Standard Shipping Be Complimentary?

Related FAQ

• Will the Customer Receive a Refund Or a Store Credit On a Return?

  Ross & Snow will refund or exchange shoes within the first 90 days.. For worn shoes, Ross & Snow will refund 50% of original retail price within the first 90 days for use towards another Ross & Snow product. You'll get your dough in the form of a gift card, redeema…

• Ross & Snow's Footwear is Made In Italy, So How Does That Affect Sizing?

  Ross & Snow is made in Italy, but their American designers have created the line to run true to US sizing. Unless otherwise noted in the sizing guide provided for each product, this is true for all styles, even the high heel boots and the slippers. 

• What Payments Does Ross & Snow Accept?

  Ross & Snow happily welcome Visa, Mastercard, Discover, American Express, Paypal and Amazon Pay with open arms. 

• What Sizes Do Ross & Snow Styles Come In?

  Women's come in half sizes 5-9.5, whole sizes 10, 11, and 12. Men’s come in half sizes 7-11.5, whole sizes 12, 13, 14, and 15.    All shoes and boots come in standard width.

• What’s the Best Way to Care for Of My Ross & Snow Shoes Or Boots?

  The best way to care for fine shoes is to develop a relationship with a reputable local cobbler. He or she will be able to give you the most personalized information for your shoe’s specific materials.