Wolford Support Center

Find Wolford helps, faqs and knowledge base quickly

Can I Make an Order Online Without User Account?

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You can also place an order as a guest, but you must provide your e-mail address so that Wolford can send you a confirmation mail. In addition, this e-mail contains a tracking number that allows you to track your shipment.

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What's the Payment Methods Of Wolford

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Wolford currently offer the following payment methods in our Online-Shop www.wolfordshop.com:

  • Credit card 
  • Paypal

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What's the Return Policy Of Wolford

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Should an item not fit you or not be to your liking, you can simply return the goods to Wolford at any time within 30 days of receipt.

Each Wolford shipment includes a FedEx return label for your convenience in the event of defective products or other problems. Unfortunately Wolford do not offer pickup service in the United States. If your package did not include a label, or you need an additional label, please contact their customer service team at (800) 488-3906.  

Credit  
If you have already paid, Wolford will credit the amount back to your bank account, PayPal account or your credit card. If the purchase was invoiced, you can reduce the amount invoiced accordingly. 

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How Will I Know When My Order Has Been Shipped?

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You will receive an email notification when your order has been shipped, including a tracking number.

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Also, you can visit Wolford Official Website to get more helps, faqs and knowledge base.

About Wolford

Wolford strives to meet each new season with the latest innovations, on-trend looks and new twists on essential basics. Whether you’re searching for the latest hosiery, bodysuits, clothing, lingerie or accessories you’ll find the latest fashion right here. As always, our new releases are made from the finest materials with expert craftsmanship to ensure a comfortable and luxurious product.