Would I Receive a Termination Notice If My Match Made the Decision to Close Their Account Themselves?

Related FAQ

• How Do I Change My Name As It Appears to My Matches?

  To change your name as it appears to all of your matches, please email eharmony by clicking the "Click Here" link below. In your email, please include your first name exactly as you would like it to appear on the Profile your matches see.  Or, if you prefer, contact eharmo…

• How to Contact eHarmony Customer Care By Phone

  To reach eHarmony via telephone, please dial (844) 527-7421. The Customer Care Representatives are available from 8 a.m. to 5 p.m. Pacific Time, Monday - Saturday.

• I Have Met the Love Of My Life On eharmony! How Do I Close My Account?

  Closing your eharmony account can be done via the website by following these steps once your subscription has expired: Log into your eharmony account Click on the down-arrow next to your portrait at the top of the screen to open the Profile Dropdown menu Click the "Account…

• What is the Visitors Feature?

  Visitors is a feature that allows you to see which of your matches have viewed your profile page within the last 2 weeks. Once you have purchased a subscription, this information will be available on your Dasbhboard under the Visitors tab. If a match views your profile multiple…

• Why Was My Account Closed?

  The most common reason for account closure is an apparent or alleged violation of eHarmony's Terms and Conditions. Such violations include, but are not limited to:  Misrepresentation of personal information such as name, criminal history, identity, address, age, or marital…