YCMC Support Center

Find YCMC helps, faqs and knowledge base quickly

How Do I Return My YCMC.com Order?


All return item(s) must be placed in a proper box such as the original shipping box or equivalent. Please do not put a label directly on a shoe box or it cannot be accepted for return. Cover any old shipping labels with the new one or use a black magic marker to cover any old information. For easy return processing, please include your original packing slip provided with your YCMC.com order. Please ship using your shipping carrier of choice. Please use a trackable service as YCMC.com will not be held responsible for any lost or misdirected packages. You are responsible for all return shipping costs.

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What is the Policy of YCMC Returns?


YCMC.com orders can be returned within 30 days of the shipping date. Return instructions can be found on the backside of your packing slip which was included with your order.

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what is the YCMC's Shipping Information?


Please allow 2-4 business days for processing before your order ships.

Once your order has left our warehouse located in Baltimore, MD, you will receive an email containing the UPS or USPS tracking information for your order. If for any reason your order is split into multiple shipments you will not be charged any additional shipping fees.

Please be aware that all orders totaling over the amount of $150 will require a signature for delivery. We ask that you make proper arrangements to ensure your package(s) arrive without any complications.

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Also, you can visit YCMC Official Website to get more helps, faqs and knowledge base.

About YCMC

For over sixty four years, Shoe City (ESCO Ltd.) has been one of the most reliable and trusted fashion retailers providing the latest styles in apparel and footwear for men, women and kids. ESCO Ltd. launched its first retail location, Eileen Shoes, in 1949, in Baltimore City, MD. In 1980, the company rebranded all of its retail locations as Shoe City.

Over the past six decades, our family business has grown and expanded, now offering 35 retail locations across Maryland, D.C. and Virginia. Whether it’s apparel, shoes, or accessories, fresh fashion has always been our passion as well as our business. Every season we will bring you the latest trends from the brands you love along with new talents we have discovered for you.