Yelloow Beauty Support Center

Find Yelloow Beauty helps, faqs and knowledge base quickly

I Purchased a Product From a Representative’s Sample Sale Or Directly From Their Table At an Event. Can I Return It?

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When purchasing products from a Sample Sale or from an event with cash or check, please follow up directly with the YELLOOW representative for information regarding returns.

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How Do I Get Refunded for Product Purchased With Cash Or Check?

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If products were purchased directly from a YELLOOW representative’s personal inventory using cash or check, please contact the YELLOOW representative to begin the return process. If contact with the representative is not possible, contact YELLOOW customer support for assistance by emailing [email protected]  

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Where Do I Send My Return?

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Returns are sent to the following address:

Yelloow, LLC  
c/o Go-2 Shipping
12248 S. Lone Peak Parkway #106
Draper, UT. 84020 

Include the packing slip and reason for your return.

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How Do I Return a YELLOOW Product If It Was a Gift?

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All products must have the original order number to be returned. YELLOOW is happy to help find the order number for products received as a gift. Contact YELLOOW customer support for assistance by emailing [email protected] YELLOOW will need the name and/or email address of the person you received the gift from. If the product is returned within 90 days of original purchase, YELLOOW is happy to process an exchange or issue you store credit towards a different product.

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When Will I Receive My Refund From Yelloow Beauty?

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Refunds are processed within 5-business days after your return has been received. Once the return is processed, the refund should be available within 1-10 business days, depending on your credit card company and/or their billing cycle.

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My Product is On Back Order. Can I Cancel It?

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Yes. If your product is on back order and hasn’t shipped yet, you can cancel your order for a full refund. Please contact the YELLOOW customer support for assistance by emailing [email protected]

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Why Keratin Fiber Hair?

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Keratin Fiber hair extensions feels and acts like human hair. The color & texture is so close, it even fooled the professional stylists in the test groups! Get a natural look of long locks at a fraction of the price with YELLOOW Keratin Fiber Extensions. Made in a multi-tone which helps the extensions blend seamlessly with natural hair.

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How Do I Find My Perfect Hair Color Match?

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Find your perfect match by ordering one of Hair Color Matching Postcards. Available in Light, Medium and Dark Tones your sure to find a perfect match for your hair!

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Also, you can visit Yelloow Beauty Official Website to get more helps, faqs and knowledge base.

About Yelloow Beauty

YELLOOW Clip-In Extensions are the perfect way to effortlessly lengthen and thicken your hair. Our unique keratin-infused strands are vegan-friendly and ethically sourced. Plus, they look, feel, and style just like human hair. Choose from a 10 Piece set of wefts or a clip-in ponytail for endless style options!

Our faux mink lashes are not only vegan friendly, but are also beautifully low maintenance! No need to curl or add extra mascara to any of our lash styles. Simply apply with our YELLOOW Lash Adhesive, and just like that you will go from daytime chic to lashes on fleek.

Our daily-use serum was formulated with a combination of rich botanicals, peptides, and antioxidants. YELLOOW Lash & Brow nourishes lashes and brows from the inside out, protecting them from from brittleness and breakage. See results for fuller, longer-looking lashes, and thicker brows in as little as 4 weeks.