Zaful Support Center

Find Zaful helps, faqs and knowledge base quickly

Will I Have to Pay Any Sales Tax?

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Tax is charged by Customs offices in destination country based on their rules and policies. customer is responsible to find out the situation in their country. All shipments from China are Delivery Duty Unpaid. Therefore, If any, these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Zaful cannot declare purchased items as a gift or list an amount that lower than the actual product price.

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How Do I Place My Order?

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Ordering online from Zaful.com is easy! When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO BAG’. Once you have your desired items in your Bag, simply click the ‘PROCEED TO CHECKOUT’ button. You will then be prompted to either sign in to your account or to create a new account. Next, enter any discount coupon codes or Z Points that you may want to use to discount the price. Finally, you will be directed to complete the Shipping address, shipping method and payment method. A confirmation email will be sent to your registered email address containing the contents of your order!

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What is the Difference Between the Billing Address and the Shipping Address?

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The billing address should be the same address you provided to your bank when you applied for your credit/debit card; the shipping address is the one you want us to ship the order to.

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Also, you can visit Zaful Official Website to get more helps, faqs and knowledge base.

About Zaful

Zaful is your one-stop online shop for today's most daring, exciting and edgy fashion apparel. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista. The original idea is to share the latest news and fashion trends on women's clothing with fashion-forward, free-thinking girls, and we offer the fast fashion worldwide.

Who we are?

Zaful is owned by Hong Kong Bi'an Information Technology Co.limited. The business ownership, all rights reserved by Hong Kong Bi'an Information Technology Co.limited.

Our vision:

Zaful was established with a clear vision: to provide the very latest in compelling designs for the fashionably hip along with providing exceptional value, quality, and superb customer service. We offer a select choice of clothing, shoes, accessories and more to deck out your wardrobe with style.