Zavvi US Support Center

The discount code entered may have expired or the promotion may not have started yet. Please refer to the terms and conditions of offers. 

Zavvi discount codes also have the following exclusions: 

• Electrical Items (Includes games consoles, earphones & headsets) 
• Pre-order titles. 
• Promotional items

If you want to add a new payment card you can do this at the checkout stage. 

Your card details will be stored for future orders so you can check out with ease.

Generally your subscription is charged on the first working day of each month, if this is going to be delayed then we’ll let you know by email!

When opting to pay via PayPal, you will see a notification in your PayPal account which authorises the payment to be taken when your order is ready for dispatch. Until dispatch, payment is not debited from your PayPal account.

Zavvi offers various ways to pay for our items to ensure customers can access all the goods on their website.

• Visa 
• Visa Debit 
• MasterCard 
• Maestro 
•  PayPal 

Your preferred payment of choice can be selected at the checkout; Zavvi will take fraud very seriously so you will face validation and authorisation by Zavvi and your card issuer.

Zavvi US's sorry that this has happened and they will do what they can to make sure you get the best outcome. 

Please contact Zavvi US to tell more, if you can provide your order number, product name, details of the fault and an image (if necessary) then this will speed up the process!

Zavvi US doesn’t want to cancel any orders but occasionally they might have to.  

This can be down to issues with stock or the price of the item may have been incorrect on their site (Whoops).

Absolutely!! Click the cart icon and this will show all of the items you've selected so far. 

Use the + to add more of the same item or the – if you have added too many. If you want to remove the item completely, just hit the X button.

Easy! Find the items you want and click to add them to your cart. Once you've got all you need, select the cart icon and proceed to checkout. 

Your account will automatically show any stored delivery and payment options to make ordering as easy as possible. 

Check all of your details are correct and you’re good to go!! Zavvi US will let you know that your order is complete by sending you an email.

Zavvi  always aims to get their items back in stock so you can purchase them in the future. 

Now and again there can be an unexpected delay, if so Zavvi will get in touch to let you know.