13to24 Shoes Coupons & Promo Codes

  • There is no coupon available.

13to24 Shoes FAQ

How to Contact 13to24 Shoes?

Phone

  • Anytime: 512-333-0312
  • Local: 512-488-9144
  • Toll Free: 833-454-6900

Email

What is the Shipping Policy Of 13to24 Shoes?

The 13|24 website (www.13to24.com) is pleased to offer three different shipping methods within the contiguous United States. 

  1. FREE SHIPPING  
  2. UPS Ground Shipping,
  3. UPS 2nd Day, and
  4. UPS Next-Day Air options available.

Please allow at least one (1) business day for processing, including both 2nd Day and Next-Day Air. Packages are only delivered on weekdays, including 2nd Day and Next-Day Air.

NOTE: There may be instances when the item you order is out of stock & the system has not updated. If this happens, they contact the manufacturer to obtain your shoes and fulfill your order. This means there may be additional time required to ship your order. You will be notified via email when this happens.

What is the Return Policy Of 13to24 Shoes?

At 13|24, they greatly appreciate your business and they want you to be satisfied with your purchases. If you find it necessary to return an item, please follow the guidelines listed below. 

  • Returned items MUST BE UNWORN, CLEAN AND IN NEW CONDITION. Items MUST BE RETURNED IN THE ORIGINAL, UNDAMAGED BOX / PACKAGING.
  • All items must be shipped pre-paid with a copy of the PACKING SLIP / RETURN MERCHANDISE FORM enclosed.
  • Full Priced Items can be exchanged or returned for a full refund within 30 days of receiving the item.
  • There are no refunds on sale items.
  • There are no refunds on Gift Cards.
  • All clearance FINAL SALE. This means no refunds, no website credit or exchanges.
  • Step by step return instructions is noted on the Packing Slip inserted with your order. If you have any questions, you may reach us at [email protected]