All returns must be pre-approved and assigned a return authorization number (RMA number). Please request for your RMA number by signing into your online account.
Once you have submitted your return form online, please allow 48 business hours for us to confirm the RMA number to you via email. Once you have received RMA number, please make sure to only pack the items you had listed on your return application and then write or print the RMA NUMBER CLEARLY ON THE OUTSIDE of the shipping box. All packages without a RMA number will be refused back to sender.
All available items will be shown on our website. Certain items that do not have size option available or the "add to shopping bag" button is not shown, means the item is currently sold out. Please feel free to add the item to your Favorites List and check back within one to two weeks for possible restock. Due to our limited supplies, we are unable to specify a date as to when an item will be restocked.