Aquasana Home Water Filters Coupons & Promo Codes

  • Sale

    40% OFF WHOLE HOUSE FILTERS AND WATER CONDITIONERS UNTIL AUG 5

  • Sale

    50% OFF SHOWER FILTERS WITH WATER FOR LIFE UNTIL AUG 5

  • Sale

    40% OFF WHOLE HOUSE FILTERS AND WATER CONDITIONERS UNTIL AUG 5

  • Sale

    50% OFF SELECT DRINKING FILTERS WITH WATER FOR LIFE UNTIL AUG 5

  • Sale

    40% OFF OPTIMH2O WHOLE HOUSE FILTERS UNTIL AUG 5

  • Sale

    Purchase the OptimH2O Reverse Osmosis System + Claryum Filtration Technology at Aquasana.com

Aquasana Home Water Filters FAQ

How to Contact Customer Support?

  • M–F 8AM–6PM & SAT 9AM–5PM CDT 
  • 866-662-6885

How to Get Refunds From Aquasana?

For authorized returns, Aquasana will initiate a full refund (purchase price excluding shipping and handling) when the product is received at Aquasana. 

  1. Your Return Authorization Code will be identified and marked as received. 
  2. The package will be inspected to confirm that it contains everything included with the product.
  3. Your refund will be initiated according to the original payment type(s) for the order. Refunds will be sent to the original method of payment within 15 business days of receipt of the returned product.

How to Return an Aquasana Product?

  1. Contact Aquasana and request a Return Authorization Code by calling +1 (866) 662-6885 or emailing [email protected] 
  2. Repackage the product with everything included in the package when you received the product.
  3. Clearly label the Return Authorization Code on the outside of the package. Aquasana will not accept unauthorized returns.
  4. Your return must be received by Aquasana within 21 calendar days of the RAC number being generated.
  5. Ship your product to Aquasana. For all products, you may use the carrier of your choice. Ship the product to the following address:
AQUASANA INC.
ATTN: RETURNS DEPARTMENT
6310 MIDWAY RD
HALTOM CITY, TX 76117-5344

What is the Return Policy Of Aquasana Home Water Filters?

  1. You have 90 calendar days to return a product, which begins on the day your order is placed. 
  2. All returns shipped to Aquasana require prior authorization from Aquasana and a clearly-labeled Return Authorization Code ("RAC") on the outside of the return shipment package. This code entitles you to a full refund of the purchase price for the product(s) you ordered, no questions asked
  3. Ensure that the product you are returning is repackaged with all the cords, tubing, adapters, and documentation that was included when you received it.
  4. You are responsible for the return shipping costs on all products.
  5. You are responsible for the cost of insuring the product during return shipping.
  6. This offer is only applicable for products purchased directly from Aquasana.