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Azbro FAQ

What Should I Do If the Parcel I Receive is Not the Complete Order from Azbro?

Azbro might divide your order into several parcels to ship. If the parcel you receive is not the complete order, please contact Customer Service for confirmation.

Will There Be Tax Or Duty? What If the Customs Contacts Me?

Usually there's no tax or duty fee for customers, Azbro will do our best to avoid them. If the customs contacts you, please write Azbro an email at service@azbro.com and don't go to the customs until you hear back from Azbro.

Also, Azbro will compensate you in the form of azbro credits if you have to pay the tax.

Does Azbro Offer Express Shipping?

Yes,you may choose express shipping on the check-out page, it will cost your $15.95 extra. And Azbro don't do overnight shipping.

Which Countries Does Azbro Ship To? is It All Free?

Azbro free ships worldwide, no minimum purchase!

Azbro is continuously expanding our business to more areas all around the globe.

Which Payment Methods Does Azbro Offer?

Azbro accepts payments via Paypal, credit card and AZBRO shipping card. Please be aware that Azbro does not accept orders made by e-mail, letter, phone or fax, but only pre-paid orders.

Why the Price is Different After I Click Into the Product's Webpage?

Prices of sale items will go back to normal when the sale is over, the price may be different after you click into the product's webpage in consequence of the cache on website.

Why Can't I Receive Emails From Azbro?

Emails from AZBRO may be blocked from your mailbox, or you may find them in Spam. Also, please make sure you register your azbro account with a correct email.

Why Should I Choose Azbro?

AZBRO is a global online store dedicated to high-street fashion by offering various kinds of women’s apparel, bags, shoes, jewellery, accessories, beauty products, etc.

AZBRO has already grown to the leader of high fashion online stores and aims to make you close to the planet's most cutting-edge fashion, no matter where you are or what class or age group you are in. Pursuing fashion is the right of every woman.