If you receive a damaged or defective item, contact a Customer Care Associate through our Live Chat, email [email protected] or call 800-569-9038 option 3. Please be sure to have your order number, item number and tracking number from your original confirmation e-mail. Please know in some cases they may ask for pictures of the damage to for our quality control purposes.
If you do not contact Customer Service, you are responsible for all return shipping charges.
BeallsFlorida.com Shopper Account benefits include:
Bealls Florida offers a wide variety of products at fair, competitive prices every day. Product pricing can vary from day to day depending on current promotions and discounts. Due to the nature of our online business, Bealls Florida is unable to make price adjustments on prior purchases. Merchandise and promotional offers available on BeallsFlorida.com may vary from those offered in Bealls Florida Stores.
In the event of a pricing or product description error, Bealls Florida reserves the right to correct errors, inaccuracies and to change or update information at any time without notification. Bealls Florida effective dates for sales and offers are based on Eastern Standard Time only. Prices and availability are subject to change without notice. If you have saved an item in your shopping cart, please be aware item pricing and availability may have changed since adding to the shopping cart.
If your order contains more than one item it is possible that you will see multiple charges on your account. This is because Bealls may ship from multiple store locations, and each store location will only charge for the item(s) that they ship. This will not affect your order total or shipping charges on your order. Orders shipped from multiple locations may result in items arriving on different days.
Your credit card will only be charged when they ship your order. If your order contains more than one item it is possible that you will see multiple charges on your account. This is because Bealls may ship from multiple locations, and each location will only charge for the item(s) that they ship.
Bealls Florida begins processing your order immediately therefore it may not be possible to cancel the order. Requests for cancellations may be conducted by phone or chat only. To request the status of your order, please call the Customer Care Center at 800-569-9038 option 3 or contact a “Live Chat” representative from the Chat link on BeallsFlorida.com during business hours Monday – Saturday 9am to 9pm and Sunday 10am to 8pm EST.
Bealls will apologize but order details including item, address changes, and credit card information may not be changed or modified after they are submitted. A new replacement order must be submitted to correct any customer or order information that is in error. Please contact Customer Care to assist you with your request.