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Stylewe Bergdorf Goodman FAQ
I Entered the Wrong Email Address for the Recipient. Can It Be Updated?
Yes, you can update the recipient's email address on the status screen, which can be accessed from the order confirmation emails.
What Happens If the Item is Unavailable When the Recipient Opens the Gift?
If the item is unavailable, they will receive the item as a gift suggestion, along with gift credit. They can use it to purchase a similar item, or anything else they like.
Can a GiftNow Gift Be Picked Up At a Store Location?
At this time, a GiftNow gift cannot be picked up at a store location.
Can I Send More Than One Item As a Gift?
At this time, you can only send one item as a gift.
Can I Send Gifts On Desktop, Tablet, Or Mobile?
Yes, you can send gifts on desktop, tablet, and mobile devices.
I Know the Recipient's Preferred Color, Size and Style. Can I Select These Options?
Yes, your selection will be treated as a gift suggestion. Your gift recipient still has the option to choose their preferred color, size and style when they accept the gift.
Do I Need to Know the Recipient's Preferred Color, Size, Style Or Shipping Address?
No, your gift recipient has the option to choose their preferred color, size and style when they accept your gift. They will also provide their shipping address.
Does Bergdorf Goodman Ship to Post Office Boxes
Second-day and next-day shipping are not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via parcel post. Please feel free to contact Bergdorf Goodman if you have any questions regarding when you will receive your order.
Does Bergdorf Goodman Offer International Deliveries?
A base shipping charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient.
Does Bergdorf Goodman Accept Drop Ship Items?
Drop ship items are shipped directly from the manufacturer to your door. Second day and next day shipping are not available on these items. These items cannot be delivered to APO, FPO, or P.O. Boxes and cannot be gift-wrapped. Additional time should be allowed for processing the order, and heavy items may take up to 4 to 6 weeks for delivery. Please feel free to contact Bergdorf Goodman if you have any questions regarding when you will receive your order.