Your credit card will only be charged once after your order ships.
If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your credit card.
Your credit card may be refused for any of the following reasons:
The card may have expired. Check that your card is still valid.
You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.
Make sure you’re using the latest version of your web browser. Maybe because your browser is installed some kinds of plug-ins. Please clear the cookies restart the browser and then try again.
There are several currencies available as follows: Thai baht, US dollar, EURO, Great Britain Pound Sterling，Canada Dollar, Australia Dollar, Norwegian Krone, Switzerland Francs, Swedish Krona, Polish Zloty, Danish Krona, Japanese Yen, Hong Kong Dollar.
Berrylook likes to give you plenty of payment options: Berrylook accepts Visa, MasterCard credit card as Berrylook's secure payment method which accepts all kinds of credit or debit cards. And Berrylook does offer Cash on Delivery (COD), you can pay your order when the goods is delivered to you.We do not accept personal checks or money orders. Berrylook also takes security very seriously indeed, so your details will be safe with Berrylook.
All credit and debit card holders are subject to validation and authorization by both Berrylook and the card issuer, to maintain security and prevent fraud.
The product page for every item includes sizing, a detailed description, care instructions, and most importantly, plenty of images.
If there is anything further information you feel we need to put on there to help you, just let us know what information you'd like to see and we'll do our best to include it.
Due to an unforeseen event, the item you ordered suddenly became out of stock and is no longer available. However, if an item in your order does become unavailable, you will be contacted within 24 to 48 hours about the cancellation. If your order contains additional items, these items will still be shipped to you and the unavailable item will be removed from your order for refund.
If you have a discount coupon, when you go to “check out” page, you may find an option where you need to input the number, that’s how you use it.
The size show on the website will be converted into international size before products are put on sale, which is standard and regular. Therefore, if you find that the size you get is not the same as shown on the website, don’t panic and worry. That size we sent you is right. Put them on first and see how it turns out. If they don't fit you well, you could return them definitely. (Please check our return policy)
New items can be sold out rather quickly, but we may get more soon!
Please contact customer care department via email and Berrylook will do our best to notify you if the item becomes available again. Please include the best email address for reaching you when the item becomes available.