You can pay directly on Bodeaz's website with any major credit card. Bodeaz uses Shopify Payments powered by STRIPE to process your payments with the highest level of security. Bodeaz currently do not accept Visa Debit, PayPal, phone-call payments or COD.
If the address provided is incorrect, please contact Bodeaz as soon as possible. Unfortunately Bodeaz NOT guarantee that this modification can be made within in any certain time frame but Bodeaz will do their best to locate your order and make the address change. If your package is already shipped or processed by warehouse any address change can possible be made by you directly with the shipping carrier. Bodeaz's customer service team will be there to provide you the carriers contact information you need.
If you just passed your order, contact Bodeaz right away. Once you pass your order, Bodeaz's automated dispatch system ship order every 24h ad Bodeaz can NOT guarantee that your order will be cancelled if it has already been shipped. Bodeaz will try their best to locate your order and make the modification / cancellation. Once you pass your order, Bodeaz's automated dispatch system ship order every 24h.
If the tracking information states that your items have been delivered but you have not received it, kindly ask your local post office first and your immediate neighbor in case the package was received by mistake or on your behalf. The Package may also have been left with property managers or an apartment office.
If you are still unable to locate your package, please contact the shipping carrier to discuss the issue and file a claim with them. Once a file has been submitted, provide Bodeaz with the claim number and they will work towards a resolution with you.
Once you place an order, you will receive an automatic confirmation email and you will receive another email with shipping information as soon as your order is dipatched. Please note that the shipping confirmation email does not necessarily mean that the package has left our distribution center. You will be provided a tracking link with the tracking information for your order.
Sometimes items are sent in separate packages, you will be provided with the tracking numbers for each packages, as they are dispatched.
Please allow 24-48 hours from the time you place your order for it's status to update.