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Buffalo David Bitton FAQ

Tracking Details Indicate Buffalo David Bitton Received My Returned Parcel. When Will I Receive a Refund?

From date BuffaloDavidBitton received your parcel, you must allow 7 business days for us to complete the refund. You will also be notified via email once the refund has been completed. Plus, allow 3-5 business days for your financial institution to post the refund. Please note, during period with intense activities, the full process may require more time to complete your refund.

Can I Purchase Merchandise Online and Return the Items(s) to a Store?

All store purchases can only be returned to the original point of purchase. All online purchases made on Canada (www.buffalojeans.ca) and USA (www.buffalojeans.com) must be returned online for a refund. Returns must be sent to the appropriate below address otherwise parcels will be returned to you. Please note Buffalo Jeans is not responsible for lost parcels.  

19801 S. SANTA FE AVE.

I Was Short Shipped an Item But It Still Appears Online, When Will I Receive It?

Unfortunately at this time BuffaloDavidBitton do not back order merchandise. Your order is processed within a 24-hour time frame. Website inventory levels are updated on a daily basis.

Do Buffalo David Bitton Ship Internationally?

At the moment BuffaloDavidBitton only ships within Canada (www.buffalojeans.ca) and USA (www.buffalojeans.com).

I Was Short Shipped, But Feel I Was Invoiced for the Missing Item(s). When Will I Receive a Refund?

No refund needs to be issued as  BuffaloDavidBitton only invoice for merchandise shipped. Your statement may reflect a discrepancy between the pending amount and the amount invoiced. The time frame for your account to reflect amount invoiced is dependent on your financial institution.  


I Placed an Order and Two Charges Appear On My Credit Card?

When you submit an order, an authorization will be placed on your card to ensure there are sufficient funds. Once the order has been shipped, your card will be charged. Any other pending charges will automatically drop from your card; the time frame is dependent on your financial institution.

I Saw an Item On the Website Which I Can No Longer Find, Why?

Products that appear online are available in inventory. Inventory levels are adjusted on a daily basis. If the item is no longer visible unfortunately it is no longer available for purchase online.