Cafago Coupons & Promo Codes

    • Top Offer
      Pick by Our Editor

      Sale

      Coupon $13.67 OFF for F1 Touchscreen Smart Watch with GPS!
      Expires at Aug 31, 2018
    • Top Offer
      Pick by Our Editor

      Sale

      Coupon $4.91 OFF for GEEKTHINK 6002 New Quartz Watch!
      Expires at Aug 31, 2018
    • Top Offer
      Pick by Our Editor

      Sale

      Coupon $6.59 OFF for Zeblaze VIBE 3 Sports Smart Watch!
      Expires at Aug 31, 2018
  • Coupon

    $25.81 OFF for Zeblaze THOR Pro 3G WCDMA GPS Smart Watch Phone!

  • Coupon

    $29.27 OFF for Zeblaze Android 5.1OS 3G Smart Watch Phone!

  • Coupon

    $66.20 OFF for Huawei Honor 7X Mobile Phone 4+32GB!

  • Coupon

    $54.71 OFF for Original Xiaomi Smart Air Purifier 2S OLED Display!

  • Coupon

    $9.22 OFF for Original Xiaomi Mijia SMATE Hair Dryer!

  • Sale

    43% OFF for Multi MXS 5.0 12V Car Battery Smart Trickle Charger!

  • Sale

    58% OFF for 4L Mini Portable Refrigerator 2 in 1 Cooler Warmer Fridge!

  • Sale

    49% OFF for Aibecy Real-time 2-way Instant Multi Language Translator!

  • Sale

    42% OFF for BOYA BY-MM1 Mini Cardioid Microphone Metal Electret Condensor Video Mic!

  • Sale

    49% OFF for Zhiyun Smooth 4 3-Axis Handheld Smartphone Gimbal Stabilizer!

  • Sale

    50% OFF for Andoer HDV-312P Digital Video Camera!

  • Coupon

    $55.87 OFF for VOYO i8 Max Tablet PC Laptop 10.1Inch + BT Keyboard!

  • Coupon

    $23.54 OFF for Xiaomi Game Headset Stereo 3.5MM USB Gaming Headphone!

  • Coupon

    $48.19 OFF for HOMTOM HT37 PRO 4G FDD-LTE Smartphone 3GB+32GB!

  • Coupon

    $53.68 OFF for LeEco LeTV Le S3 X526 Mobile Phone 3GB 32GB!

  • Coupon

    $10.08 OFF for Xiaomi Mijia Smart Deerma Water Spray Mop!

  • Coupon

    $4.79 OFF for Xiaomi Turok Steinhardt TS YPC001-2020 Adult Swimming Anti-fog Goggles!

  • Coupon

    $2.83 OFF for Xiaomi Men Razor 3 in 1 Set Waterproof Shaver!

  • Coupon

    $1.67 OFF for Xiaomi Radical Gel Pen Mi Radical Ballpoint Black Ink!

  • Coupon

    $8.64 OFF for 【International Version】Xiaomi Huami Amazfit Bip GPS Smart Sport Bracelet!

  • Coupon

    $59.99 OFF for Smart Ring Smart Wearable Device Test Heart Rate Ring Sleep Monitoring Ring!

  • Coupon

    $24.93 OFF for Netac P500 Class 10 128G Micro SDHC TF Flash Memory Card!

  • Coupon

    $22.94 OFF for Netac P500 Class 10 64G Micro SDHC TF Flash Memory Card!

  • Coupon

    $12.83 OFF for Netac P500 Class 10 16G Micro SDHC TF Flash Memory Card!

  • Coupon

    $24.10 OFF for Netac P500 Class 10 32G Micro SDHC TF Flash Memory Card!

  • Coupon

    $82.24 OFF for Original Redmi Note 4X Smartphone 4G Phone 3GB+32GB!

  • Coupon

    $8.10 OFF for Blackview A20 5.5-inch Full Vision Dispaly 3G WCDMA Mobile Phone!

  • Coupon

    $14.37 OFF for Utoghter 69601 720P HD Camera Wifi FPV Drone 22mins Flight Time!

  • Coupon

    $17.55 OFF for Xiaomi Xiaoji Auto Foaming Hand Washer!

  • Coupon

    $11.92 OFF for Xiaomi COOWOO U1 4000mAh Power LED Desk Lamp!

  • Sale

    48% OFF for Zhiyun Smooth 4 3-Axis Handheld Smartphone Gimbal Stabilizer!

  • Coupon

    $4.74 OFF for Xiaomi Business Laptop Backpack!

  • Coupon

    $7.05 OFF for Xiaomi MIIIW PC Gaming Wireless Qi Charging Mousepad!

  • Coupon

    $3.24 OFF for Xiaomi 700Kids Cute Child Sports Helmet!

  • Coupon

    $4.74 OFF for Xiaomi Mi Sling Bag Leisure Chest Pack!

  • Coupon

    $4.48 OFF for Xiaomi Turok Steinhardt TS YPC001-2020 Adult Swimming Anti-fog Goggles!

  • Coupon

    $6.23 OFF for Original Xiaomi MiaoMiaoCe Medical Electronic Thermometer!

  • Coupon

    $15.49 OFF for Xiaomi Xiaoyi Smart Vehicle Traveling Data Recorder Camera!

  • Coupon

    $5.54 OFF for 2018 New Original Version Xiaomi Mi Power Bank!

  • Coupon

    $6.62 OFF for Xiaomi Yeelight YLDP06YL Smart LED Light Bulb 10W RGB E26-Color Version!

  • Coupon

    $4.35 OFF for 2018 New Xiaomi VIOMI Fridge Eradicate Odor Filter!

  • Coupon

    $27.90 OFF for Xiaomi TV Soundbar Speaker BT Soundbar!

  • Coupon

    $3.84 OFF for Xiaomi Mijia VH Desk Stand Portable Fan Handheld Mini Fans!

  • Coupon

    $8.96 OFF for Xiaomi Mijia soocare SOOCAS H3 Hair Anion Dryer!

  • Coupon

    $6.55 OFF for Original Xiaomi XiaoFang Intelligent Camera1S!

  • Coupon

    $107.51 OFF for Global Version Xiaomi Redmi 5 Plus Mobile Phone 4GB 64GB!

  • Coupon

    $85.31 OFF for Global Version Xiaomi Redmi 5 Plus Mobile Phone 3GB 32GB!

  • Coupon

    $33.57 OFF for FUNSNAP Capture 3-Axis Handheld Brushless Gimbal Stabilizer!

  • Coupon

    $12.90 OFF for Xiaomi SIMI Football Robot Two Intelligent Soccer Game Toys!

  • Coupon

    $7.51 OFF for Quelima SQ12 Mini Camera Night Vision Dash Cam!

  • Coupon

    $6.20 OFF for LEMFO LF21 5ATM Sport Smart Watch!

  • Coupon

    $14.98 OFF for A5X Max Smart Android 7.1 TV Box 4GB/32GB!

  • Coupon

    $10.62 OFF for Zeblaze VIBE 3 Sports Smart Watch!

  • Coupon

    $21.34 OFF for Xiaomi Mi Band 3 Smart Sports Bracelet Tracker!

  • Coupon

    $4.22 OFF for Netac U195 32G USB2.0 High Speed Flash Drive!

  • Coupon

    $4.98 OFF for Portable TDS Tester Water Quality Testing Meter With LCD Screen!

  • Coupon

    $8.36 OFF for 1080P HD Water-resistant Action Camera Wearable!

  • Sale

    34% OFF for Pocket Handheld Video Game Console 2.2in LCD 8 Bit Mini Portable Game Player!

  • Sale

    56% OFF for 19 in 1 Snowflake Shape Multifunctional Wrench Tools!only $5.11!

  • Coupon

    $13.49 OFF for ThiEYE i30+ 4K 12MP WiFi Action Camera!

  • Coupon

    $1.41 OFF for Xiaomi Radical Gel Pen Mi Radical Ballpoint Black Ink!only $9.33!

  • Sale

    59% OFF for Kingston Ultra 16GB microSDHC Class 4 TF Memory Card!only $6.39!

  • Coupon

    $16.23 OFF for Junsun 4" Car DVR Camera Full HD 1080P Dual Lens Video Recorder!

  • Coupon

    $6.77 OFF for Xiaomi Mijia Men Electric Razor IPX7 Wet Dry Shaving Rechargeable!

  • Coupon

    $2.14 OFF for Mosquito Killer Lamp USB Electronic Bug Zapper LED Insect Killer!

  • Coupon

    $29.18 OFF for Xiaomi SWDK Wireless Handheld Mite Cleaner!

  • Coupon

    $9.18 OFF for INCHOR Portable Ultra-thin Qi Wireless Charger!

  • Coupon

    $4.94 OFF for SNESPi Case Geekworm Raspberry Pi 3 Mini NES Style Case!

  • Coupon

    $29.58 OFF for AllCall MIX 2 4G Mobile Phone Face ID 6GB+64GB【with Qi Wireless Charger】!

  • Coupon

    $21.39 OFF for AllCall MIX 2 4G Mobile Phone Face ID 6GB+64GB!

  • Coupon

    $13.90 OFF for Professional Backpack Photography Package!

  • Coupon

    $3.89 OFF for Kingston Ultra 8GB microSDHC Class 4 TF Memory Card!only $5.70!

  • Coupon

    $2.56 OFF for Kingston Ultra 32GB microSDHC Class 4 TF Memory Card!only $10.87!

  • Coupon

    $2.82 OFF for Xiaomi Mi Router 4Q 3 Antennas Wireless WiFi APP Control Routers!

  • Coupon

    $25.77 OFF for 19HW 2.0MP Wide Angle Camera Wifi FPV Foldable Drone!

  • Coupon

    $51.99 OFF for NOMU S10 Pro Outdoor Ragged Tough Phone 3GB+32GB!

  • Coupon

    $20.22 OFF for HOMTOM S12 18:9 Full Screen 3G WCDMA Mobile Phone!

  • Coupon

    $9.15 OFF for HOMTOM S99 Face ID 6200mAh 4G Smartphone 4GB 64GB!

  • Coupon

    $11.38 OFF for Lenovo Watch 9 Smart Watch!

  • Coupon

    $16.77 OFF for Xiaomi 70MAI Smart Dash Cam 1080P Full HD Driving Recorder!

  • Coupon

    $4.01 OFF for Xiaomi Mi WiFi Repeater Pro Extender!

  • Coupon

    $12.67 OFF for Original Xiaomi XMSB01MW Portable Mouse!

  • Coupon

    $4.88 OFF for Hohem iSteady Pro 3-Axis Handheld Stabilizing Gimbal!

  • Coupon

    $50.00 OFF for Coolpad Cool 1 Mobile Phone 5.5-Inch 4GB RAM 32GB ROM!

  • Coupon

    $16.04 OFF for JJR/C H37 Mini BABY ELFIE RC Selfie Drone Two Extra Battery!

  • Coupon

    $4.22 OFF for Tomshine Rechargeable USB Port LED Mini Folding Book Light!

  • Coupon

    $16.51 OFF for Original Xiaomi Yeelight YLFW01YL Smart Atmosphere Candela Light!

  • Coupon

    $38.04 OFF for Andoer 4K 1080P 48MP WiFi Digital Video Camera Camcorder!

  • Coupon

    $24.83 OFF for FeiyuTech Vimble 2 3-Axis Stabilized Handheld Gimbal & Pole!

  • Coupon

    $6.36 OFF for SQ11 1080P Sport DV Mini Infrared Night Vision Monitor!

  • Coupon

    $3.46 OFF for SMART SENSOR -50~380°C Digital Non-contact IR Infrared Thermometer!

  • Coupon

    $14.58 OFF for 24MP 720P HD Digital Camera Vlogging Camcorder Video Recorder!

  • Coupon

    $32.42 OFF for CUBOT Note Plus Fingerprint smartphone 3GB+32GB!

  • Coupon

    $47.65 OFF for GOME K1 Iris Recognition 4G-LTE Mobile Phone 4GB + 128GB!

  • Coupon

    $31.10 OFF for GOME K1 Iris Recognition 4G-LTE Mobile Phone 4GB + 64GB!

  • Coupon

    $128.41 OFF for HUAWEI P10 Fingerprint Smartphone 4GB+64GB!

  • Coupon

    $51.55 OFF for LeEco LeTV Le S3 X522 Mobile Phone 3GB 32GB!

  • Coupon

    $13.32 OFF for Eaget Internal Solid State Drive SSD HDD SATA3 240G!

  • Coupon

    $8.03 OFF for Eaget Internal Solid State Drive SSD HDD SATA3 120G!

  • Coupon

    $2.57 OFF for Xiaomi Mi 10L Backpack Urban Leisure Sports Chest Bags!

  • Coupon

    $4.06 OFF for SONOFF Basic Wifi Switch Works with Alexa!

  • Coupon

    $7.42 OFF for Xiaomi PMA Graphene Heating Silk Blindfold Sleep Eyeshade!

  • Coupon

    $10.00 OFF for Xiaomi Mijia iHealth Clinical Fever Thermometer!

  • Coupon

    $29.06 OFF for T6 Smart Voice Translator Real-time Intelligent Translation Machine!

  • Coupon

    $20.68 OFF for MX10 PRO Smart Android 7.1 TV Box 4GB/32GB!

  • Coupon

    $48.01 OFF for SHARP Z2 Mobile Phone 4GB RAM 32GB ROM!

  • Coupon

    $12.53 OFF for JJR/C R6 CADY WIGI Intelligent Robot!

  • Coupon

    $16.00 OFF for Original Xiaomi Mijia Waterproof Electric Shaver!

  • Coupon

    $2.51 OFF for 8pin Lightning Stereo Earphone for Apple iPhone 6 6S 7 8 Plus X iPad!

  • Coupon

    $14.45 OFF for CUBOT Nova 4G Smartphone 3GB+16GB!

  • Coupon

    $11.24 OFF for Xiaomi Pocket Flashlight Portable Electric Touch 3350mAh Power Bank!

  • Coupon

    $3.10 OFF for 48-in-1 Multifunctional Stainless Steel Universal Ratchet Wrench!

  • Coupon

    $207.36 OFF for Xiaomi Mi Notebook Pro Laptop Fingerprint Recognize i7-8550U 8GB + 256GB!

  • Coupon

    $213.60 OFF for Xiaomi Mi Notebook Pro Laptop Fingerprint Recognize i5-8250U 8GB + 256GB!

  • Coupon

    $5.00 OFF for Xiaomi MI WiFi Wireless Router 3C 2.4GHz Smart Mini Repeater!

  • Coupon

    $3.32 OFF for Portable Garden Canvas Hammock Canvas Bed! Only $9.99!

  • Coupon

    $24.84 OFF for KKmoon 9inch Tablet GPS Navigation with Wi-Fi BT FM USB/SD Free Map!

  • Coupon

    $4.08 OFF for G31 Automobile Data Recorder Carcorder DVR!

  • Coupon

    $58.20 OFF for ZGPAX Smartwatch 3G WCDMA Smart Watch Phone!

  • Coupon

    $6.12 OFF for Original Apple In Ear Earphones for iPhone 7 7 Plus 8 8 Plus X! Only $21.59!

  • Coupon

    $3.36 OFF for Original Apple Headphones for iPhone 6s Plus 6 Plus SE 5s 5 iPad! Only $11.99!

  • Coupon

    $27.41 OFF for Original Xiaomi Mijia LED Ceiling Light Lamp!

  • Coupon

    $5.21 OFF for Original Xiaomi ZMI 5000mAh Power Bank!

  • Coupon

    $48.01 OFF for SHARP Z2 Mobile Phone 4GB RAM 32GB ROM!

  • Coupon

    $1.96 OFF for WinAPEX 6000 Counts Digital Multimeter Full Protection!

  • Coupon

    $16.80 OFF for Xiaomi Wireless Mouse Youth Version!

  • Coupon

    $4.56 OFF for U834L Portable USB 2.0 Flash Drive U Disk Water-resistant! Only $5.99!

  • Coupon

    $86.60 OFF for Global Version HUAWEI Nova 2i 4G Mobile Phone 4GB+64GB!

  • Coupon

    $44.66 OFF for Global Version Xiaomi Redmi Note 5 AI Face ID Mobile Phone 4GB 64GB!

  • Coupon

    $40.34 OFF for Nubia M2 Lite 4G Smartphone 5.5 Inches 3GB + 64GB!

  • Coupon

    $3.42 OFF for Folding LED Desk Lamp Bed Lamp!

  • Coupon

    $21.20 OFF for Xiaomi WiFi Amplifier 2 Wireless Wi-Fi Repeater 2 !only $6.49!

  • Coupon

    $238.00 OFF for Xiaomi Mi Notebook Air Laptop Thin and Light i5-7200U 8GB+256GB!

  • Coupon

    $11.21 OFF for Wowstick 1FS pro 1P+ Precision Mini Cordless Electric Screwdriver!

  • Coupon

    $31.17 OFF for Original Xiaomi Mitu 3 Wheels Kick Scooter For Children 3 To 6 Years Old!

  • Coupon

    $14.59 OFF for YONGNUO YN50mm F1.8 II Standard Prime Lens!

  • Coupon

    $12.76 OFF for Xiaomi Men Razor 3 in 1 Set + 4PCS Replace Shaving-Blade!

  • Coupon

    $67.21 OFF for Zeblaze Thor 4 4G LTE GPS WiFi Android Smart Watch Phone!

  • Coupon

    $2.69 OFF for 9H Anti-scratch Auto Polish Car Liquid Ceramic Coat!

  • Coupon

    $17.98 OFF for T10 Dual TWS True Wireless Bluetooth Headphones!

  • Coupon

    $11.39 OFF for Xiaomi Mijia Smate Reciprocating Electric Razor Shaver!

  • Coupon

    $4.22 OFF for Xiaomi Men Razor 3 in 1 Set Waterproof Shaver!

  • Coupon

    $10.09 OFF for Plastic Personal Mini Air Conditioner Fan Cooler!

  • Coupon

    $149.39 OFF for Nova3D Bene1 Desktop LCD 3D Printer!

  • Coupon

    $37.89 OFF for Orimag Mini Portable Video Projector HD Input Auto Correction DLP!

  • Coupon

    $372.99 OFF for Xiaomi Mi Gaming Laptop i7-7700HQ 16GB+256GB+1TB GTX1060!

  • Coupon

    $450.52 OFF for Xiaomi Mi Gaming Laptop i7-7700HQ GTX1060 8GB+128GB+1TB!

  • Coupon

    $2.76 OFF for 18L Ultralight Foldable Backpack Waterproof Folding Bag!

  • Coupon

    $1.92 OFF for Baby Seat Float Inflatable Pool Swimming Ring!

  • Coupon

    $25.08 OFF for Lixada Portable 9 inch LCD Monitor Fish Finder!

  • Coupon

    $6.34 OFF for Xiaomi Mi Wifi Router 4 Dual Band 2.4/5Ghz Gigabit Wireless Router!

  • Coupon

    $11.04 OFF for Kingston HyperX Cloud Sliver Professional Esport Gaming Stereo Headset!

  • Coupon

    $8.28 OFF for Xiaomi WiFi Router 3A 64MB!

  • Coupon

    $3.30 OFF for 3-in-1 Universal Multifunctional Laser Measuring Ruler!

  • Coupon

    $7.48 OFF for Ultra Thin Fitness Tracker Health Sleep Activity Tracker Sport Watch!

  • Coupon

    $4.63 OFF for Magic Bug Screen Magnetic Screen Door Mesh Curtain!

  • Coupon

    $6.08 OFF for Bavarian Kitchen Edge Cutter Sharpener!

  • Coupon

    $11.16 OFF for Barsetto Tripresso Portable Coffee Machine!

  • Coupon

    $8.76 OFF for HD 1080P 2.0 Megapixels IP Cloud Camera!

  • Coupon

    $12.72 OFF for Original Xiaomi Mijia FDG X8 Pro Joystick Game Controller!

  • Coupon

    $9.24 OFF for Mini Handheld USB Vacuum Cleaner for Keyboard Pet House Car!

  • Coupon

    $7.96 OFF for DEGEN DE13 FM / MW / SW Radio!

  • Coupon

    $3.82 OFF for 8 Bit Mini Retro Classic Handheld Game Player!

  • Coupon

    $17.88 OFF for SCISHION AI ONE Smart Android 8.1 TV Box 4GB / 32GB!

  • Coupon

    $3.72 OFF for Nighteye H1 80W 800LM with CSP LED Chips Bulb 6500K White Fog Lamps!

  • Coupon

    $19.56 OFF for Xiaomi Mijia DC Frequency Standing Fan!

  • Coupon

    $3.24 OFF for Inflatablea Air Pillow Ultralight Foldable Travel Cushion Pillow!

  • Coupon

    $21.72 OFF for Xiaomi 15.6inch Laptop Shoulder Backpack!

  • Coupon

    $15.36 OFF for TOMSHOO Ultralight Inflatable Sleeping Pad Mattress!

  • Coupon

    $2.76 OFF for BLUEFILED Waterproof Beach Mat Outdoor Blanket!

  • Coupon

    $74.04 OFF for KOOLNEE K1 4G Mobile Phone 4GB RAM 64GB ROM!

  • Coupon

    $15.66 OFF for Game Console 16 Bit Handheld Gaming Player Built-In 21 Games!

  • Coupon

    $2.75 OFF for Twin Pack Tennis Racket for N-Switch Joy-Con Controllers for Mario Tennis Games!

  • Coupon

    $27.80 OFF for ASUS Zenfone Pegasus 3S Max ZC521TL 3GB 32GB [Global Version]!

  • Coupon

    $46.88 OFF for English Version Xiaomi Huami AMAZFIT Stratos Smart Sports Watch 2!

  • Coupon

    $7.38 OFF for Global Version Xiaomi Mi Band 2 Smart Sports Bracelet!

  • Coupon

    $6.00 OFF for Mini Air Cooler Quiet LED Small Fan Air-conditioning!

  • Coupon

    $5.28 OFF for Wireless BT 4.1 Outdoor Sport Headphones!only $3.48!

  • Coupon

    $17.15 OFF for PAPERANG P1 Portable Thermal Printer!

  • Coupon

    $5.35 OFF for Xiaomi Mijia Bluetooth Temperature Humidity Sensor!

  • Coupon

    $8.20 OFF for Xiaomi ZMI 10000mAh Power Bank Two-way Quick Charge!

  • Coupon

    $36.96 OFF for HOMTOM HT70 10000mAh Mobile Phone 4GB 64GB!

  • Coupon

    $8.35 OFF for Global Version Xiaomi Mi Band 2 Smart Sports Bracelet!

  • Coupon

    $5.04 OFF for GEEKTHINK 6002 New Quartz Watch!

  • Coupon

    $0.54 OFF for US EU Clear TV Key HDTV FREE Digital Indoor Antenna!

Expired Coupons

Why the expired coupons listed here? We hope these coupon codes and deals last longer. Here are a few Cafago Promo Codes that may still work, and feel free to give this a try.

  • Sale

    43% OFF for 2.4G Wireless Car Mouse USB Computer Mice Car Shape!

  • Sale

    94% OFF for Card Cut Pocket Folding Cutter!Only $1.59!

  • Sale

    55% OFF for Summer Sport Outdoor Hat Cap with Solar Sun Power Cool Fan!

  • Sale

    47% OFF for dodocool N300 Signal Booster Support Access Point AP / Repeater!

  • Sale

    48% OFF for Five Solar Panel Mobile Folding Bags!

  • Sale

    41% OFF for Mini Arcade Games Retro Tiny Video Game!

  • Sale

    46% OFF for Electric Muscle Training Machine Abdominal Arm Muscle Trainer! Only $11.99!

Cafago FAQ

What Should I Do If My Payment Page Had an Error?

If the payment page displays an error, please kindly try to reorder. If the issue cannot be solved, please contact Customer Service by email to [email protected] 

How to Return Items to Cafago?

  • Step 1: Please firstly contact customer service via email [email protected] 
  • Step 2: Please mark the order number, your phone number and write down "Return" on the package. You should also let Cafago know the tracking number after you have sent it out.
  • Step 3: Cafago will arrange reshipment after receiving your returned items. Or Cafago will send back your money to your bank within 10 working days upon Cafago has confirmed your refund request. Please contact your bank for your order refund follow-ups. Please contact Cafago for any further issues about returns through email [email protected]

Items are Missing From My Order, What Do I Do?

Possible reasons:  

  • Order Split Shipped: Check your order whether it has not been split shipped.
  • Ordered from different warehouses: If you ordered from 2 different warehouse the order will have multiple shipments.
  • CAFAGO made a mistake: On rare occasions an item maybe missed during packaging.
  • Parcel damaged or items removed: The package seems modified or damaged and items may have fallen out.

What Should I Do If My Products Go Broken After a Period Of Use?

If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period(If it is not stated in the product listing, contact Cafago via email to [email protected]). 

In this case, please kindly provide Cafago with proof as below:

  1. The photos of original CAFAGO package with front and back sides
  2. The photos or video of the defective item(s)
  3. The photos, video or screenshot showing the malfunction of the defective item(s)

Cafago will usually offer you a refund or send a replacement as soon as the problem is confirmed.

Sometimes you may need to ship the defective item back to us for free repair service or a new replacement. Customer should pay the return shipping fee, and CAFAGO is responsible for the shipping costs of arranging reshipment by air mail.

For fixing process request, follow-up or any further technological support about our CAFAGO products at www.cafago.com, please contact Cafago by email [email protected] with your verified ordering provement, order No. etc.

What Should I Do If My Items Arrived Damaged?

This situation rarely occurs, rough handling by the courier can lead to physical damage to your goods, e.g. broken screen. 

If this has happened, please follow these steps:

  1. If possible, raise a complaint directly with the delivery representative of the courier company before you sign for the goods. They will advise you on the complaint procedure.
  2. If you already signed for the packet, take photos showing the damage and contact the local office of the courier/delivery company to complain. They will have a complaining procedure which will enable you to get compensation.
  3. Next, contact CAFAGO immediately with your order number and a full description / pictures of the broken item issue, CAFAGO will contact the courier company, once the courier company confirms that the case is valid, they will compensate CAFAGO, and CAFAGO will pass on this compensation to you. The compensation varies from case to case and is different for each delivery company. In some cases you will need to pay to post the broken item back to CAFAGO in order for CAFAGO to send out a new piece. 

Does Cafago Check the Products Before Shipping Them to Me?

Yes, for sure.  

Cafago has a professional quality control team. They will check carefully for each item Cafago received from suppliers and manufacturers to avoid sending defective goods to customers.

If a item is found defective in QC test, it will be returned to the supplier / factory. So please don't worry about receiving a defective item because Cafago is committed to being a trustworthy and reliable seller on international on-line shopping market.

What is Free Warranty Service?

Cafago will provide free warranty service to consumers within product warranty period if the product meet Free Warranty Service requirements. In this case consumers are no need to pay any types of maintenance fees such as testing fee, replacement fees or item(s) send-back fees. Consumers should send back their broken items to us. Once received the item(s) our professional tech. team will check item(s) carefully to ensure specific conditions. Please note different products at cafago.com may have different warranty periods. Please check details with your order during purchasing.

Why My Order is Still In Process a Few Days After the Order Has Been Completed?

If your order is still in process 48 hours after payment, it means that some items in your order are out of stock. Cafago usually need 2-5 days to restock these items. If you still have concerns about your order, please contact Cafago by [email protected]

Why Was My Order Partially Shipped By Cafago?

There are three reasons why your order was partially shipped: 

  1. Cafago has different warehouses, Cafago will not combine them together and will ship from the correct warehouse separately.
  2. The items are overweight so need to be shipped in different packages.
  3. The item is out of production or stock for a long time. In this case Cafago may firstly ship the rest to you, and send you an reminder email.

Please check your email and let Cafago know your decisions for replacement or refund. 

Why My Order Hasn’t Been Shipped 7 Business Days After Payment?

Please verify that your payment is confirmed and none of the items are back ordered or sold out. If the issue is still there then please contact Cafago via Live Chat or email to [email protected]