Most orders are delivered within 7-14 business days. If an order is not delivered within 21 business days CanadaPetCare offers a full refund or reship as per their Moneyback Guarantee.
Yes, you will receive a full refund if you don’t receive your order within 21 business days.
Most orders are shipped on the day they are received. If an order is placed on a holiday then it is shipped on the next business day.
YES! CanadaPetCare ships all their products across the USA.
All images shown are for illustration purposes only. Actual product may vary due to product enhancement or supplier change. Sometimes, due to differences in monitors, colors of products may also appear different to those shown on the site. Also, some products may have an associated image only, which are for reference and illustration purpose only.
An international transaction fee applies to all purchases, cash advances or transactions carried out on your credit card when a transaction is made in US dollars but the merchant accepting the card is overseas. A foreign transaction fee is accessed by your credit card issuer and is usually charged as a percentage of the purchase that you are making with 3% being common. This is normally charged by the bank.
International transaction fee is usually a small percentage of your transaction amount. This extra charge is either charged as a separate transaction on your credit card or added to the statement total.
In accordance with CanadaPetCare's 100% customer satisfaction policy, you can return your order for a refund. Contact our customer service team via call or email within 7 days of receipt of your order for return authorization and our returns address. They accept returns of all unopened products.
Yes, you will receive an email when your order is shipped. You can check the status of your order anytime by logging into your account. You can also call CanadaPetCare Toll Free at 1-800-982-1308 (Mon - Sat 9 AM- 6 PM CST) to check the status of your order.
In case of any problems, you will be contacted by their customer service agent.