If you would like to request a review copy of any of titles, email your request to [email protected] Please address your email to the Publicity Department and include your mailing address and company information. Also, please note that not all books are available for review.
Would you like a tour of the office or would you like a representative from Chronicle Books to appear at your Career Day or Job Fair? If so, get in touch! Preference given to schools, literacy organizations, and other nonprofits serving underserved communities.
Take a look at the permission request page and follow the instructions there. If you wish to acquire any subsidiary rights (including foreign/translation, performance, merchandising, book club/book fair, reprint, electronic, etc.) to the entire work, please email details to s[email protected]
Chronicle Books only accepts written permission requests. Please be sure to indicate which title(s) you are interested in and what material you would like to use (including page numbers), as well as complete details regarding the use and your project. General permissions turnaround time is 4-8 weeks; however, you may request an immediate review (two business days) for a $100 rush fee.
So glad you asked. If you are interested in large volume purchases for corporate gift or marketing initiatives, please email Chronicle Books at [email protected] and they will be happy to help you out.
Examination or desk copies are available to teachers seeking titles for use in the classroom. All requests are subject to review. To request a copy, please send an email to [email protected] for consideration.
Email [email protected] with a description of the problem.
Call 1.800.759.0190 or email Chronicle Books at [email protected]
If you are not satisfied with your purchase from site, you may return it up to 30 days after receipt. Please send your return to:
Hachette Book Returns Warehouse
322 South Enterprise Blvd.
Lebanon, IN 46052
Be sure to include the original order number. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.
Refunds typically take two weeks to process, but may take longer during exceptionally busy times. Make sure to hang on to your return tracking number so you can confirm your order has made it back to the warehouse.
Chronicle Books accept orders online with Visa, Mastercard, and American Express. All transactions placed online are secure, using Network Solutions security technology to encrypt and protect your information during transit. Once Chronicle Books have processed an order, Chronicle Books safely discard credit card information.
Orders are processed and then shipped within 2–3 business days of receipt. For example, if you place an order on Tuesday, it may ship by Friday at the latest from Lebanon, IN. Ground shipping takes 7–10 business days to arrive, Priority 4–5, and Express 3–4.