The following information is needed to process your ticket copy request:
Yes, in many cases you may obtain a credit voucher (non-refundable tickets) or refund (refundable tickets) at any Delta airport ticket counter, City Ticket Office location, or over the phone (eTickets only) for the difference in fare. A fee will apply for non-refundable tickets.
Even if your ticket is not refundable, you might still be able to cancel your itinerary.
You have one year from the ticket's original issue date to reschedule your travel without losing the full value of the ticket (less any applicable change fees).
To check the status of your refund, you can check onlineopens in a new window or you can call:
All refund requests are subject to the rules of the ticketed fare, and fees or penalties may apply to your refund. Your itinerary will be cancelled at the time the refund is processed.
For credit card purchases, we generally transmit our credit instructions to the credit card processing company within one business day of the date the refund is processed. However, it can take up to 2 billing cycles for the credit card issuer to show this credit on your statement.
For cash or check purchases, refund checks are generally issued within one week of the date the refund is processed. Please allow additional time for mail delivery.
In many cases, yes. You may qualify for Risk-free Cancellation. If so, you can cancel your itinerary. Otherwise, you can request a refund for eTickets here at delta.com if the tickets were:
Travel plans don't always go as planned. Here's some essential information that you'll need if your ticket has to be changed. Before you change your ticket, it's also important to understand Fares and Ticketing Rules.
If your unused paper ticket is lost and you still plan to travel with Delta, a new ticket can be purchased at the original fare. If the original fare cannot be determined, a new ticket must be purchased at the applicable fare at that time. In most cases, the original ticket will be refunded less a $100 processing fee for each ticket.
If your paper ticket has been lost, stolen, or damaged, you can complete a Lost Ticket Application, available at our ticket counters, ticket offices, or your travel agency. You have the option to continue your travel even if your ticket is lost. If you find your lost ticket, you can return the ticket to us to avoid additional charges in some cases.