When your order has been dispatched Direct Wines will send you an email to allow you to track your case online with carrier.
If you have any concerns over the status of your order please call the Customer Service Team on 1-800-649-4637 who will be more than happy to check the status of your order on your behalf.
Delivery is currently available within the United States to the following locations: AK ($50 FedEx shipping surcharge per case applies), AZ, CA, CO, CT, DC, FL, IA, ID, IL, IN, LA, MA, MI, MN, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OR, SC, TN, TX, VA, WA, WI, WV and WY. In accordance with state laws, all orders are placed with and shipped by licensed retailers in the industry and applicable taxes are paid.
Delivery is $19.99 for your first case (up to 15 bottles) and $14.99 for any additional cases purchased within the same order. Please note: for Alaska residents, a $50 FedEx shipping surcharge per case applies.
Unless otherwise stated, delivery for wine accessories (glassware etc.) is $19.99 for your first item and $14.99 for subsequent items within the same order.
For Unlimited members, delivery is FREE on all orders of 12 or more bottles and all wine accessories. Please note: for Alaska residents, the Unlimited shipping service covers the $19.99 delivery charge; however, a $50 FedEx shipping surcharge per case still applies.
Simply click the Add to Cart button and your chosen wine(s) will be added to you Shopping Cart (in the top-right corner of the screen). You can continue to shop for other wines and cases and add these to your cart in the same way.
To see or check the contents of your cart you can use the Preview Cart link. If you change your mind or want to adjust quantities, simply click View Full Shopping Cart.
When you have finished shopping, click on the Proceed to Checkout button and either log in or (if you are a new customer), provide your billing and shipping information.