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Dotti Australia FAQ

Is It Safe to Shop At Dotti Online?

The Dotti Online Store uses the Global Sign security encryption method to ensure that your purchases are 100% secure.

What Happens After I Place My Order on Dotti?

Dotti will keep you up to date on the progress of your order, as Dotti knows how keen you are to wear your new Dotti pieces. You will be sent a confirmation email, which includes details of your order. We may get in touch with you to confirm the details of your order. Once Dotti despatches your order Dotti will send you a despatch email confirming details of your tracking.

Can I Change Or Cancel My Order After I Click "Place Order" on Dotti?

Unfortunately, orders are unable to be changed or cancelled once you click ‘place order’. If you are unhappy with your purchase once you receive it, you can return or exchange it via the online store or your nearest Dotti store.

How to Return an Item to Dotti Australia?

Purchases made in a Dotti Australian retail store can be returned in a Dotti Australian retail store. You must present the receipt you received in the store at the time you purchased your items.

How About the Christmas Delivery Of Dotti?

Delivery via Australia Post on business days and not on weekends or public holidays.

Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery.

View All Dotti Australia FAQ