Dr. Martens Coupons & Promo Codes

    • Top Offer
      Pick by Our Editor

      10% Off

      Sale 10% Off Your First Order When You Sign Up for Email
    • Top Offer
      Pick by Our Editor

      40% Off

      Sale 40% Off Women's Shoes + Free Shipping
    • Top Offer
      Pick by Our Editor

      15% Off

      Sale 15% Off for Students Signing Up Through Unidays
  • Sale

    Free Kid Robot Figurine To Order Full Priced Adventure Time Footwear Online

  • Sale

    Free US Ground Shipping on $50+

  • Sale

    50% Off Select Kids And Bags

  • Sale

    Free Trucker Hat With Any Pair of Classic Originals Purchase

  • Coupon

    Additional 10% Off All Last Chance Products

  • Coupon

    10% Off Your First Order

  • Sale

    30% Off End of Season Sale

Dr. Martens FAQ

Does Dr. Martens Charge Tax?

Yes, Dr. Martens does collect sales tax in some states. In general, state laws require internet retailers to collect sales tax on orders shipping to states in which they have a physical business presence. Dr. Martens AirWair USA LLC orders that are shipped to the following states are subject to sales tax:

Alaska, Arkansas, California, Colorado, Connecticut, DC, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin and Wyoming.

The tax rate applied will be based on the type of item purchased and will be the combined state and local rate for the address to which your order is shipped.

Can I Cancel Or Change My Existing Order?

Please contact Dr. Martens as soon as possible once you realize a change needs to be made. Dr. Martens will make every effort to get you the right product in the correct size. However, as Dr. Martens tries to ship orders as quickly as possible, Dr. Martens may not be able to facilitate any changes.

Can I See My Order Online If I Used Guest Checkout?

Unfortunately, no. However, you will receive an order confirmation if an email address is provided during checkout, as well as a shipping confirmation once the order is dispatched. If you aren’t receiving these emails, it may be that you have entered an invalid email address or that your email provider is filtering them into a spam / junk mail folder.

If you are unable to locate any expected emails, please contact Customer Service team.

I Don’t Remember My Password. What Do I Do?

You can use the Forgotten Password form on our SIGN IN / REGISTER page. Enter your email address and click “send email”; Dr. Martens will send you an email with a link so that you can reset your password. This link will expire after 30 minutes.

If you are still unable to access your account, please contact the Customer Service team.

How Can I Change My Account Information?

You can change your account information by clicking on SIGN IN / REGISTER at the top right of the homepage and entering your login information. You can update your:

  • Email address
  • Account name
  • Password
  • Billing / shipping information

All changes will be saved and applied to your future orders.

How Can I Create an Account?

All you need to do is click SIGN IN / REGISTER at the top right of the homepage (or follow the registration instructions on the checkout page), fill in the new customer details and create a password to keep your account secure.