Drs Foster And Smith will ship all items via Economy Ground Service. If you have multiple ship-to addresses on file, items shipped to different addresses - even on the same day - will be billed separately.
If two or more Auto Delivery items scheduled at different frequencies coincide to ship on the same date, those separate orders will be combined in the same package.
From time to time, popular items may become temporarily unavailable. If this is the case when your Auto Delivery product is scheduled to ship, Drs Foster And Smith will notify you of the backorder via email.
Your Auto Delivery items will be billed to your account on the date they ship. Current prices apply. To avoid any delays to your scheduled shipments, your credit card information is required on file. Please note PayPal® is not an available payment method for Auto Delivery orders.
You may postpone scheduled shipments, change your frequency, and update the quantity of any items in your account by calling 1-800-381-7179. You may make modifications up to 5 days prior to your next scheduled shipment.
No, but there is a $19 minimum to receive the Gift Certificate promotion.
Yes, Drs Foster And Smith will email you one week prior to your next Auto Delivery shipment so you may make any changes you require.
Order by phone, ask questions about which product is right for your pet, or check order status.1-800-381-7179. 7 am-8 pm CST, 7 days a week.
Mail Drs Foster And Smith:
Doctors Foster and Smith
2253 Air Park Road
PO Box 100
Rhinelander, WI 54501