DSTLD Coupons & Promo Codes

DSTLD FAQ

What Products are Not Eligible for Afterpay?

Afterpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase gift cards separately.

Is There a Limit to How Much I Can Spend On a Single Afterpay Transaction?

Yes, your cart value must be between $35 and $1,000 to use Afterpay on DSTLD.com.

Can I Use Afterpay If I'm an International Customer?

Afterpay is only available to customers with a U.S. billing address. Customers with international billing addresses will not be able to create an Afterpay account.

What is Afterpay at DSTLD?

Afterpay is a service that allows DSTLD to offer customers the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

What Forms Of Payment Does DSTLD Accept?

DSTLD currently accepts Visa, MasterCard, Discover, American Express, Amazon Payment, and PayPal for all orders.

What Might Cause My Order to Be Delayed?

If the billing information you provided does not match the info your bank has on file (including address + telephone number), it’s likely to create a delay. Additionally, you may experience a delay if your shipping address is different from your billing address, or if you forgot to provide your exact apartment/unit number. If you have not received word from DSTLD (via email) within 3 days of placing an order, you may want to check the “Spam” folder of your email account for any DSTLD memos.

How Long Will It Take for My Order to Get Here?

For standard free shipping within the United States and Washington D.C., it will take anywhere from 3-7 business days for your order to arrive. Please allow additional time for APO and AFO. For UPS Ground please allow 1-5 business days and for UPS 2 Day please allow 2 business days from the time your order has shipped.

Does DSTLD's Products Run True to Size?

Yes, DSTLD denim typically runs true to size. However, if a product has any tendency to do otherwise, it will be explicitly mentioned in the “style and fit notes” within the product’s general description. A fit guide/sizing chart is also available on the site to assist you.

What’s the Best Way to Contact DSTLD?

You may contact Customer Care team at [email protected] from 6am-9pm Monday-Friday via live chat, email or text message. For press and media inquiries, please drop DSTLD a line at [email protected]

Where are DSTLD Located?

DSTLD HQ is in Los Angeles, California – premium denim capital of the world.

Does DSTLD Offer Promo Codes / Sales?

As part of DSTLD 's business model, they do not offer promotions or sales on any core product. By sidestepping middlemen (i.e. department stores and boutiques), DSTLD is able to produce luxury garments that sell for 3 – 7x less than a traditional luxury brand, providing premium essentials at the absolute best price. While other brands’ models necessitate exorbitant prices to cover margins and the cost of inevitable sales and markdowns, DSTLD avoids these excessive markups by selling directly to you. DSTLD may occasionally announce a promotion if they decide to discontinue an item. Please sign up (https://www.dstld.com/sign_in) to receive news and updates from DSTLD.

How Does DSTLD Ship My Order?

DSTLD offers free ground shipping within the United States 50 states including Washington, D.C., which will take 3-8 business days to arrive after your order ships. Please allow 24-48 business hours for warehouse processing after all orders are placed. DSTLD uses a combination of US Postal Service, OnTrac and other regional carriers to provide our free ground shipping. There will be an upcharge of $10 for any order shipping to US Overseas Territories or Overseas Military Bases. DSTLD offers UPS Ground and UPS 2 Day for an additional charge. International orders are typically processed by our team within 24-48 business hours. Delivery time for international orders depends on destination with most locations taking 2-4 weeks (1-3 weeks for Canada). DSTLD will use RR Donnelley for shipping outside of the United States.